Modern Bus Travel

Privacy Policy

Your Privacy Matters

We respect your privacy and are committed to protecting your personal information

At Tikit.in, we respect your privacy and understand the importance of safeguarding any personally identifiable information you share with us, including your name, address, and telephone number. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites.

You can explore our website (tikit.in) freely without having to disclose your identity or any personal details, and although we may collect domain information for trends and analytical purposes, individual users remain anonymous.

We collect personal information only when necessary and clearly explain how we will use it, giving you the choice to provide it. Tikit.in will take appropriate steps to protect the information you share with us. Tikit.in will continue to enhance our security procedures as new technology becomes available.

Information We May Collect

Personal Details

Name, phone number, email address, and ID proof (as required for booking).

Booking Information

Routes, travel dates, pickup/drop points, and payment details (card data is not stored).

Device Information

IP address, browser type, and operating system used to access our website.

Usage Data

Information related to your interactions with our website, such as cookies, your browsing activity, and how you use our services.

How We May Use Your Information

The information we may collect from you is used to provide and improve our services, ensuring a smooth experience while using Tikit.in.

Booking Process

We use your personal and payment details (encrypted) to complete your bookings. We also utilize traveler information linked to your account to ensure accurate and fast processing of your reservation.

Booking Updates & Communication

We send booking confirmations, updates, and changes through SMS, email, or WhatsApp. If necessary, our customer service may reach out to assist you.

Personalization

We may personalize your experience by customizing content on our website. We also may contact you with special offers on your birthday or anniversary.

Surveys & Feedback

We occasionally ask for your feedback through surveys (optional) to enhance our services. Your responses are used to improve the website and provide better offerings.

Security & Authentication

We use your information to authenticate your account, prevent misuse, and protect your data.

How Long Do We Keep Your Personal Information?

Tikit.in will retain your personal information required for processing your bookings or related services. In some cases, we may be required by law, regulatory, tax, or accounting obligations to retain your personal data for longer periods.

Additionally, even after your account is closed or terminated, we may retain transactional data if necessary for legal, regulatory, or dispute resolution purposes. If you wish to delete your account or any specific personal data, you can reach out to us, and we will assist you in the process in accordance with our privacy policies and applicable laws.

How We Secure Your Personal Information

Encrypted Communications (SSL)

All communications and data transfers are encrypted using SSL technology

Regular System Audits

Routine security audits and vulnerability assessments to detect potential issues

Controlled Data Access

Access to personal data is strictly limited to authorized staff only

Your Rights Regarding Personal Information

As per the Data Protection and Privacy (DPDP) Act, 2023, you have the following rights:

1

Right to Access

You may request access to the personal data we hold about you. This allows you to review the information we have collected and ensure that it is accurate.

2

Right to Correction

If you believe the personal data we hold about you is incorrect or incomplete, you can request that we correct it to ensure its accuracy.

3

Right to Erasure

You can ask us to erase your personal information if it is no longer necessary for the purposes for which it was originally collected or processed, or if you withdraw your consent (where applicable).

To exercise any of these rights, please contact us via email at info@tikit.in

Privacy Questions or Concerns?

Contact our team for any questions regarding our privacy practices